Soul Holistika Privacy Policy

Last updated: June 2026

Soul Holistika respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how Soul Holistika collects, uses, protects, and shares information when you visit our website, contact us, book a service, purchase a gift card, request information, or communicate with us by phone, text message, email, or through our booking platforms.

  1. Information We Collect

Soul Holistika may collect personal information such as:

Name
Email address
Phone number
Appointment or booking information
Gift card purchase information
Messages or requests submitted by you
Payment information processed through secure third party payment providers
Information you provide when contacting Soul Holistika for customer support

We may also collect limited technical information, such as device type, browser type, IP address, website pages visited, and cookie related information.

  1. How We Use Your Information

Soul Holistika may use your information to:

Respond to your questions and service requests
Provide booking links, appointment information, gift card links, and customer support
Manage appointments, rescheduling requests, cancellations, and service related communication
Process payments and gift card purchases through secure service providers
Improve our website, services, and customer experience
Send messages related to a request you made, including booking information, appointment support, gift card information, rescheduling support, or customer service follow up
Comply with legal, regulatory, and security obligations

  1. Text Messages and SMS Communications

Customers may provide their phone number when contacting Soul Holistika by phone, website inquiry, booking inquiry, gift card inquiry, service request, or customer support request.

By providing your phone number, you agree to receive text messages from Soul Holistika related to your request.

Messages may include booking links, appointment information, gift card links, service information, rescheduling support, and customer support follow up.

Message frequency varies depending on your request.

Message and data rates may apply.

Reply HELP for help.

Reply STOP to opt out of future text messages.

  1. SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers only when necessary to operate Soul Holistika services, such as appointment scheduling, payment processing, website hosting, communication tools, or customer support.

Mobile opt in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

  1. Information Sharing

Soul Holistika does not sell your personal information.

We may share limited information with trusted service providers only when necessary to operate our business and provide requested services. These providers may include payment processors, booking platforms, website hosting providers, email providers, communication platforms, and customer support tools.

These providers are only permitted to use information as necessary to perform their services.

We may also disclose information if required by law, legal process, court order, government request, or when necessary to protect the rights, safety, and security of Soul Holistika, our clients, or others.

  1. Payments

Payments may be processed through third party payment providers. Soul Holistika does not store full credit card information on its website.

Please review the privacy policies of any payment provider used during a purchase.

  1. Cookies and Website Analytics

Soul Holistika may use cookies and similar technologies to improve website functionality, understand website traffic, remember preferences, and improve the user experience.

You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect some website features.

  1. Data Security

Soul Holistika takes reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we take steps to protect your information, we cannot guarantee absolute security.

  1. Your Rights and Choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and operational requirements.

You may opt out of text messages at any time by replying STOP.

To request information about your personal data or to update your preferences, please contact Soul Holistika using the contact information below.

  1. Third Party Links

Our website may contain links to third party websites, booking platforms, payment providers, or social media platforms.

Soul Holistika is not responsible for the privacy practices or content of third party websites. We encourage you to review their privacy policies before providing personal information.

  1. Changes to This Privacy Policy

Soul Holistika may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

  1. Contact

For questions about this Privacy Policy, your personal information, or Soul Holistika communications, please contact:

Soul Holistika
Email: contato@soulholistika.com
Website: https://soulholistika.com
Location: Wellington, Florida